Buying guide
Reviewed July 2026·Methodology v1.1

Choosing Broadband for Care Homes

At a glance

Care homes need whole-network protection that a non-technical duty manager can run day-to-day, plus separate guest Wi-Fi for visitors and residents. Gigabit IQ, Vodafone Secure Net Home and Sky Broadband Shield lead this category.

5 things to prioritise

What to look for, in the order it typically matters for care homes.

  1. 1

    Whole-network filtering covering residents' devices, staff devices and smart TVs.

  2. 2

    Separate guest Wi-Fi with its own filtering profile for visitors.

  3. 3

    Straightforward admin UI that doesn't require an IT contractor.

  4. 4

    Alerts for repeated attempts to reach harmful content.

  5. 5

    Business-grade support SLAs — most residential ISPs won't meet these; check the provider's small-business tier.

Providers that fit this guide

Care settings are staffed around the clock but rarely by people who want to log into a router at 2am. The winners here are providers whose controls survive shift changes and Wi-Fi router swaps.

See the full ranking

Frequently asked

Yes — CQC and local-authority safeguarding expectations extend to internet access provided to residents, especially in dementia and learning-disability settings.

Editorial linking

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